Premium Food Service Equipment

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request a consultation, or contact us for support. This may include your name, email address, phone number, business information, and communication preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you about our products and services, respond to your inquiries, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our business and serving you.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

Contact Information

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (312) 555-0847.

Acceptance of Terms

By accessing and using the TrustedTongs website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Services Description

TrustedTongs provides professional food service equipment, consultation services, installation, maintenance, and training for commercial kitchens and culinary professionals.

User Obligations

You agree to use our services only for lawful purposes and in accordance with these terms. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Product Information and Pricing

We strive to provide accurate product information and pricing. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Limitation of Liability

TrustedTongs shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

About Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work more efficiently and provide information to website owners.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms.

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Manage Your Preferences

You can choose which categories of cookies you accept. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Digital Millennium Copyright Act Notice

TrustedTongs respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to properly submitted notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide us with a written notice containing the following information:

• Your physical or electronic signature
• Identification of the copyrighted work you claim has been infringed
• Identification of the material that is claimed to be infringing
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information as specified by the DMCA.

Contact for DMCA Notices

Please send DMCA notices to: [email protected] with "DMCA Notice" in the subject line.

Our Commitment to Data Protection

TrustedTongs is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent for marketing communications and cookies
• Contractual necessity for order processing and service delivery
• Legitimate interests for customer support and business operations
• Legal obligations for tax and regulatory compliance

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

When we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Exercising Your Rights

To exercise any of your rights or if you have questions about our data processing practices, please contact us at [email protected] or +1 (312) 555-0847.